Privacy policy

Last Updated: April 2026

At Buiva, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase products, or interact with our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Buiva is an eCommerce business operating in the United States.

Contact Information:

Email: info@buiva.shop

Phone: +1 (970) 784-0255

Address: 14 Greyton Ln, Houston, TX 77024, United States

2. Information We Collect

To provide and improve our services, we may collect several types of information.

Personal Information

This may include:

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Payment Information

• Order History

• Customer Support Communications

Technical Information

When you visit our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Referral Sources

• Pages Viewed and Time Spent on Site

3. How We Collect Information

We collect information through various methods, including:

• When you place an order

• When you create an account

• When you contact customer support

• When you subscribe to newsletters

• Through cookies and analytics technologies

• Through trusted third-party service providers

4. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Manage customer accounts

• Provide customer service

• Send order confirmations and updates

• Improve website performance

• Personalize your shopping experience

• Prevent fraudulent activity

• Conduct analytics and research

• Send marketing communications where permitted

• Comply with legal obligations

5. Cookies and Tracking Technologies

Buiva uses cookies, pixels, and similar technologies to improve user experience and website performance.

These technologies help us:

• Remember user preferences

• Maintain shopping cart functionality

• Analyze traffic patterns

• Measure advertising effectiveness

• Improve website functionality

You may disable cookies through your browser settings, although certain website features may not function properly.

6. Sharing Your Information

We may share information with trusted third parties when necessary to operate our business.

These parties may include:

• Shopify and related platform providers

• Payment processors

• Shipping and logistics partners

• Marketing and analytics providers

• Fraud prevention services

• Government authorities when required by law

We do not sell personal information to third parties.

7. Data Security

Protecting customer information is a priority for Buiva.

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no online transmission or storage method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders

• Provide services

• Maintain business records

• Meet legal obligations

• Resolve disputes

• Enforce agreements

When information is no longer needed, it is securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information.

These rights may include:

• Accessing your personal information

• Correcting inaccurate information

• Requesting deletion of information

• Restricting processing

• Data portability

• Opting out of marketing communications

To exercise these rights, contact us using the information provided below.

10. Children's Privacy

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child, we will take appropriate steps to remove it.

11. International Data Transfers

Your information may be processed, transferred, and stored in countries outside your country of residence, including the United States.

By using our services, you consent to such transfers where permitted by law.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page along with a revised "Last Updated" date.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Buiva

Email: info@buiva.shop

Phone: +1 970 784-0255

Address: 14 Greyton Ln, Houston, TX 77024, United States